About us

Hanoi Travels website was developed after many requests from our customers that we make ourselves and the Vietnam tour services we provide known on the Internet.

A large majority of our customers coming from Australia and France require information and assistance before arrival in Vietnam.

We have traditionally been sending this via email and now hope that this website will assist in informing and answering most of your questions.

Profile - Thuy Pham

After leaving school at 18 years of age Thuy has been a keen student
of foreign languages. Focusing particularly on English and French, she
studied at University for 4 years in Ho Chi Minh City, until she moved
to Hanoi in 2000.

Since this time Thuy has worked extensively in the Vietnam Tourism
and Travel industry, organising tour operations throughout Vietnam,
and recruiting and training tour operators for travel agencies in Hanoi.

Her business acumen and experience in the industry, combined with
her effortless enthusiasm to ensure her customers satisfaction, have
earned her to the envy of many of her competitors a widespread
reputation, with many written testimonials and recommendations in the
French Travel Guide books "Routard" and the American version "Let's Go".

Married to her Australian partner Bob, she is now learning to speak Aussie!

Profile - Bob Stevens

Bob was born in Liverpool UK and moved to Australia in 1980 were
he began working and studying in community infrastructure and
communications.

Being a keen traveller and explorer Bob took up a position as a
communications consultant travelling to many countries tutoring
and assisting travel organisations in their operations. This was also
a great opportunity to do some trekking and explore their country.
Whilst in Vietnam in 2004 Thuy and Bob began working together.
Her professional approach and sincere desire to help people
irrespective of her business made a big impression on him.

As their business relationship continued they became close friends.
They worked well together as a team, both of them being seasoned
travellers who enjoy meeting the different people of the world, they
made a great many friends.

As the months went by they fell in love and decided to plan their life
together doing what they both love and enjoy the most.

In 2005 they were married in the Tweed Valley, Northern NSW, Australia.